The Restoration & Remediation Ask the Expert Podcast

www.randrmagonline.com · randrmagonline.com

Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics. |

255 episodes

12d ago latest

fortnightly cadence

English language

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Episodes 256

Managing Large-Loss Restoration Projects
5d ago · 22:13
Boris Skoro of Prism Specialties shares best practices for managing large-loss restoration projects, including assessment, documentation, logistics, transparency, communication, and post-project reviews.This episode is brought to you by:
Inspection, Indoor Air Quality, and Pre-Remediation
12d ago · 16:55
Matt Cook of HomeTeam Inspection Services discusses indoor air quality, inspection, pre-remediation, and how restorers can build stronger relationships with inspectors on the latest episode of Ask The Expert.
Culture, Growth, and Leadership
18d ago · 39:14
On this episode of Ask The Expert, Steve White, PuroClean’s President, shares why intentional leadership and company culture are essential to long-term success in the restoration industry. He shares how balancing growth with sustainability helps improve performance and builds resilience.
Fire Damage, Smoke, and Recovery
25d ago · 28:00
Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses.
Inspiring the Next Generation of Restoration Professionals
1mo ago · 28:19
Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.
Water Loss Prevention, Smart Technology, and Risk Management
1mo ago · 18:47
FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.
CAT Response, Cash Flow, and Partnerships
1mo ago · 11:56
PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.
AI, Training, and Company Culture
1mo ago · 21:31
Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.
Commercial Drying, Systems, and Risk Management
2mo ago · 35:36
In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.
Why After-Hours Response Matters in Restoration
2mo ago · 14:26
ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.
AI, Deadlines, and Coffee with Jeff Cross
2mo ago · 32:16
Jeff Cross joins host Kayla McGowan to discuss AI in industry media, the value that deadlines bring, collaboration, and why coffee is part of their workflow.
Leadership, Growth, and Culture
2mo ago · 51:56
PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.
Breaking Down the TPA no TPA Debate
2mo ago · 34:08
Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.
Women in Restoration: Leadership, Training, and Industry Impact
4mo ago · 29:23
In the final Women in Restoration episode, Staci Sargent shares how leadership, training, and real-world experience are shaping the industry. She highlights the importance of structure, accountability, and continuous learning in building confident restoration professionals.
Meet the RIA Volunteer of the Year, Darren Hudema
4mo ago · 31:34
With over 50 years in the restoration industry, Darren Hudema has built a career centered on education, service, and giving back. He reflects on the power of leadership, mentorship, and industry collaboration.
Women in Restoration: Leadership and Building a Family Business
4mo ago · 32:41
Alma West of Quick Dry Water Restoration and Magdalena Rebuild shares how she built her businesses by focusing on leadership, communication, and improving customer experience.
How the Restoration Golf League Builds Connections and Networking in the Restoration Industry
4mo ago · 24:12
Learn how the Restoration Golf Leage (RGL) helps restorers build relationships, network, and strengthen collaboration across the industry.
Rethinking Operator Led Growth in the Restoration Industry
4mo ago · 18:42
ServiceMaster Restore’s Jeff Todd shares how operator-led growth and market density strategies help restorers scale and improve their performance.
Women in Restoration: Marketing, Communication, and Building Trust
4mo ago · 13:29
In this episode of Ask The Expert, Abby Vallelonga shares how marketing and communication can build trust and humanize the restoration industry. She highlights the importance of education, connection, and empathy in high-stress and high-stakes situations.
Why Contents Insurance Claims Break Down and How to Prevent Delays
4mo ago · 40:43
Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.
The Restoration Triangle: Improving the Claims Ecosystem with Technology
4mo ago · 29:12
In this episode of Ask The Expert, Robb Harrell of DocuSketch shares his insights on how the restoration triangle is evolving and what it will take to improve the claims ecosystem. He also shares how shared data, technology, and communication can reduce unnecessary friction.
Women in Restoration: Leadership and Industry Impact
4mo ago · 28:09
Becky Edgren of Puroclean shares her leadership journey and advice for women in the restoration industry, focusing on mentorship, growth, and impact on the industry.
The Future of AI in Restoration: How Technology Is Transforming the Industry
4mo ago · 21:56
On this episode of Ask The Expert, Alex Duta shares how AI is transforming restoration operations, claims, and business growth. He also shares practical insights on how restorers can effectively adopt AI to improve their efficiency and completive edge.
Women in Restoration: Career Growth and Industry Impact
5mo ago · 17:39
On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry.
How Restorers can Use AI and Partnerships to Improve Their Operations
5mo ago · 27:13
On this episode of Ask The Expert, we’re joined by CJ Bailey of PuroClean, and he discusses how leveraging partnership and AI help improve operations, training, and consistency in day-to-day operations for restoration business owners.

Episodes

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The Restoration & Remediation Ask the Expert Podcast

Episodes 256

Managing Large-Loss Restoration Projects

Inspection, Indoor Air Quality, and Pre-Remediation

Culture, Growth, and Leadership

Fire Damage, Smoke, and Recovery

Inspiring the Next Generation of Restoration Professionals

Water Loss Prevention, Smart Technology, and Risk Management

CAT Response, Cash Flow, and Partnerships

AI, Training, and Company Culture

Commercial Drying, Systems, and Risk Management

Why After-Hours Response Matters in Restoration

AI, Deadlines, and Coffee with Jeff Cross

Leadership, Growth, and Culture

Breaking Down the TPA no TPA Debate

Women in Restoration: Leadership, Training, and Industry Impact

Meet the RIA Volunteer of the Year, Darren Hudema

Women in Restoration: Leadership and Building a Family Business

How the Restoration Golf League Builds Connections and Networking in the Restoration Industry

Rethinking Operator Led Growth in the Restoration Industry

Women in Restoration: Marketing, Communication, and Building Trust

Why Contents Insurance Claims Break Down and How to Prevent Delays

The Restoration Triangle: Improving the Claims Ecosystem with Technology

Women in Restoration: Leadership and Industry Impact

The Future of AI in Restoration: How Technology Is Transforming the Industry

Women in Restoration: Career Growth and Industry Impact

How Restorers can Use AI and Partnerships to Improve Their Operations

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Episodes 256

Managing Large-Loss Restoration Projects

Inspection, Indoor Air Quality, and Pre-Remediation

Culture, Growth, and Leadership

Fire Damage, Smoke, and Recovery

Inspiring the Next Generation of Restoration Professionals

Water Loss Prevention, Smart Technology, and Risk Management

CAT Response, Cash Flow, and Partnerships

AI, Training, and Company Culture

Commercial Drying, Systems, and Risk Management

Why After-Hours Response Matters in Restoration

AI, Deadlines, and Coffee with Jeff Cross

Leadership, Growth, and Culture

Breaking Down the TPA no TPA Debate

Women in Restoration: Leadership, Training, and Industry Impact

Meet the RIA Volunteer of the Year, Darren Hudema

Women in Restoration: Leadership and Building a Family Business

How the Restoration Golf League Builds Connections and Networking in the Restoration Industry

Rethinking Operator Led Growth in the Restoration Industry

Women in Restoration: Marketing, Communication, and Building Trust

Why Contents Insurance Claims Break Down and How to Prevent Delays

The Restoration Triangle: Improving the Claims Ecosystem with Technology

Women in Restoration: Leadership and Industry Impact

The Future of AI in Restoration: How Technology Is Transforming the Industry

Women in Restoration: Career Growth and Industry Impact

How Restorers can Use AI and Partnerships to Improve Their Operations

Podcast 森辺一樹のグローバル・マーケティング〜すべてはアジアで売るために〜