What happens when two Navy veterans bring decades of healthcare leadership to the mic? You get The H&H Impact Podcast —a space for real stories, candid conversations, and lessons learned from the frontlines of leadership.
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Charles Hall welcomes Dr. Jeremy Silver, Chief Operating Officer and Chief Medical Officer of DEMI Healthcare Partners, to discuss his journey from sales to emergency medicine and healthcare leadership. The conversation explores DEMI’s physician-owned model and its work to strengthen rural hospitals through clinical leadership, patient engagement, telehealth, and collaborative partnerships that improve outcomes and keep care local.
In this midyear H&H Impact Podcast, Stephen Hartz and Charles Hall reflect on the first half of 2026 and discuss the opportunities shaping rural healthcare’s future. From EMS leadership and workforce development to RHTP funding, strategic planning, and sustainable healthcare innovation, they share insights from organizations across the country. The episode also highlights client success stories, emerging industry trends, and practical strategies healthcare leaders can use to strengthen their organizations for the years ahead.
In this episode of the H&H Leadership Podcast, Charles Hall sits down with Rear Admiral (Ret.) Pam Miller to discuss the leadership principles that shaped more than three decades of service in military medicine and their relevance to today’s healthcare leaders. Admiral Miller shares her journey from nursing assistant to Rear Admiral, highlighting the importance of servant leadership, mission-driven culture, organizational readiness, accountability, and investing in people. The conversation explores how military leadership practices can strengthen civilian healthcare organizations by fostering
In this episode, Stephen Hartz sits down with Rosemary Wurster to explore the evolving role of nurse leadership in today’s complex healthcare environment. Rosemary shares her journey from EMS to system chief nurse executive, emphasizing people-centered leadership, accountability, and “micro moments” that shape culture. The discussion highlights aligning teams around patient care, navigating system-wide challenges, and preparing for future healthcare demands—illustrating how nursing leadership drives both organizational success and patient outcomes.
Join us for a proactive conversation with Michael Hassell, CEO of Melissa Memorial Hospital, as he shares how visionary leadership, strategic innovation, and a commitment to rural healthcare are driving success across Colorado. Michael discusses overcoming challenges, building high-performing teams, and leading transformational change to strengthen healthcare access and community impact.
In Episode 11 of the H&H Impact Podcast, Stephen Hartz and Pat Songer explore the evolving role of EMS in rural healthcare. They discuss how integrating EMS into health systems can improve patient outcomes, expand access, and drive financial sustainability. Key themes include mobile integrated health, staffing challenges, payment reform, and the importance of leadership and quality standards. Pat highlights the critical work of organizations like NEMSMA and NEMSQA in advancing leadership development and quality measurement, emphasizing that sustainable EMS systems depend on innovation, funding
Join H&H Impact for an engaging conversation with Jon Snow of ImageTrend recorded at the First Annual NEMSMA Conference, where we explore how EMS data is transforming performance across the emergency medical services industry. In this episode, Charles and Jon share insights on the power of leveraging data to drive smarter decision-making, improve operational efficiency, enhance patient outcomes, and strengthen strategic leadership within EMS organizations. Discover why data is no longer just a reporting tool—but a critical driver of performance, accountability, and innovation in modern EMS sys
In this episode of the H&H Impact Podcast, Stephen Hartz interviews Monte Chambers and Gregory Hanna, Jr., who bring decades of public safety leadership experience to a candid discussion on bystander intervention and accountability. Drawing from real-world leadership roles in high-stakes environments, they explore why individuals often hesitate to speak up, even when they recognize something is wrong. The conversation unpacks the cultural, psychological, and organizational barriers that inhibit action, and highlights the role of “just culture” in creating environments where people feel both re
In this episode of the H&H Impact Podcast, Stephen Hartz and Charles reflect on their week at Veterans Edge and discuss the powerful ecosystem supporting veteran entrepreneurs. They share firsthand experiences with the Institute for Veterans and Military Families (IVMF) programs, including EBV and the CEO Circle, and how these networks help veterans transition from military service to building and scaling successful businesses. From candid conversations about the challenges of entrepreneurship to the relationships and mentorship that fuel growth, this episode highlights how veteran leaders con
In this episode, we sit down with Marc, CEO of Edgerton Hospital and Health Services, to explore his leadership journey and the principles that have shaped his success in healthcare systems management. Marc shares insights on navigating complex organizational challenges, building high-performing teams, strengthening financial and operational performance, and leading with clarity and purpose in a rapidly evolving healthcare environment. His story highlights the power of disciplined strategy, community-centered leadership, and a commitment to outcomes that drive long-term sustainability and impa
This episode of The H&H Impact Podcast was recorded live at the NRHA Policy Institute in Washington, DC and explores the urgent challenges facing rural healthcare. Steve Hartz and Charles Hall discuss workforce shortages, financial instability, leadership gaps, and practical solutions including telehealth, community paramedicine, and stronger executive development to sustain care close to home.
Emergency Medical Services in the U.S. is changing fast, and the old models are breaking under pressure. In this episode of The H&H Impact, Stephen Hartz sits down with EMS leaders Todd Sheridan and Fred Wurster for a candid conversation about where EMS is today and what must change by 2030. They unpack the realities behind workforce shortages, funding gaps, ambulance deserts, and the growing push to redefine EMS as an essential service. The discussion goes beyond operations and finance to focus on leadership, quality, partnerships, and the shift toward mobile integrated health and community p
In this episode, Steve turns the conversation toward Charles and the path that carried him from rural beginnings and early EMS exposure to serving as a Hospital Corpsman and nurse in the U.S. Navy, and ultimately to co-founding H&H Leadership Solutions. Charles shares how growing up between New Mexico and Wisconsin, shaped by faith, family, sports, and community, built resilience early on. You’ll hear how first responder training, time on ambulances, and learning to learn in the Navy gave him focus and purpose, setting the foundation for leadership. The conversation explores Charles’s service
In this episode, Charles digs into Steve’s story and the path that carried him from a childhood spent constantly on the move to the cockpit of a Navy helicopter, and eventually to co-founding H&H Leadership Solutions. Steve opens up about the moments that pushed him, the setbacks that taught him, and the people who shaped the way he leads today. You’ll hear how growing up as a “BRAT” (Born Ready Always Transfer) built his resilience, how the Navy sharpened his sense of purpose, and why serving in healthcare became the next chapter of his mission. This conversation explores: • Pivotal experienc
In this episode of H&H Impact, H&H Principals sit down with healthcare leader Neil Meltzer, CEO of LifeBridge, Maryland Healthcare System, to explore how unexpected career turns, a passion for servant leadership shaped his path into healthcare advisory work. Together they discuss what it takes to support rural hospitals and EMS agencies through people-centered solutions, stronger boards, and healthier cultures—reminding leaders that they’re never truly alone in the journey.
Every leader starts somewhere. In this kickoff episode, Charles Hall and Steve Hartz open up about their journeys—from Navy service to the boardroom—and the lessons they learned along the way. They talk about curveballs, resilience, teamwork, and why the heart of leadership is found in real experience, not theory.
