Raving Fans Start Within

Robbie Morrison · velosio.com

Where do raving fans really come from? At Velosio, we believe it starts with the people behind the work. This podcast introduces you to the team members bringing projects to life—sharing their stories, passions, and what it’s really like to be part of Velosio. In each short episode, you’ll get a candid look behind the scenes, whether you're part of the team, thinking about joining, or just curious who's on the other side of the screen.

41 episodes

24d ago latest

weekly cadence

English language

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https://lp.velosio.com/podcasts/194772879006/rss.xml

Episodes 41

Casey Hendriks on Remembering Where You Started and Measuring Real Progress
24d ago · 12:50
Velosio Senior CE Consultant Casey Hendricks joins CEO Robbie Morrison to share how mastering complex field service operations, asking sharper questions, and maintaining adaptability drive internal success and transform client relationships. Key Episode Takeaways: - Diving into complex work like D365 Field Service keeps consultants sharp and solves real operational pain for businesses. - Taking an hour each quarter for games like trivia or bingo gives teams a needed break and actually brings people closer together. - Being a great consultant isn't about memorizing every answer, it's about aski
Michelle Kovacs on Finding Joy in the Challenge
1mo ago · 12:24
In this episode of Raving Fans Start Within, Velosio CEO Robbie Morrison sits down with 14-year company veteran Michelle Kovacs to explore how operational execution, cross-department collaboration, and internal culture drive company revenue and long-term client success. Key Episode Takeaways: - Cross-Department Shadowing Drives Operational Alignment: Letting employees shadow other teams for a day fixes blind spots between frontline sales and back-office ops. - Strategic Communication Softens Tough Feedback: Wrapping criticism between two genuine compliments keeps morale intact when delivering
Rob Mitchell on Go Lives and the Habits That Keep Teams Moving
1mo ago · 11:05
In this episode of Raving Fans Start Within, Rob Mitchell shares how he traded a pilot's license for a 20-year career in enterprise software, revealing the late-night team huddles and communication habits that actually keep client deployments from falling apart. Key Episode Takeaways: - Real teamwork is proven at 2:00 AM when a client system crashes, not during a PowerPoint presentation on company values. - People with different backgrounds make the best problem-solvers because they don’t think like typical software engineers. - When you mentor a junior employee early on, you build a functiona
Eric Robertson on Creative Problem Solving and Why Progress Beats Perfection
1mo ago · 10:57
In this episode of Raving Fans Start Within, Velosio IT Director Eric Robertson joins CEO Robbie Morrison to discuss navigating company acquisitions, leveraging cutting-edge technology as a competitive advantage, and why embracing a Minimum Viable Product (MVP) mindset, accelerates team innovation over the search for perfection. Key Episode Takeaways: - Testing out new tech internally lets our teams master the tools before we ever introduce them to clients. - Using an MVP (Minimum Viable Product) approach keeps projects moving forward. It is always better to launch something that works than to
Lisa Gregory on Building Trust One Customer Call at a Time
1mo ago · 10:19
In this episode of Raving Fans Start Within, Velosio CEO Robbie Morrison sits down with Senior Support Technician Lisa Gregory to explore how decades of hands-on Dynamics GP expertise and a collaborative remote culture fuel customer support. Key Episode Takeaways: - Work-from-home flexibility. When life forces a great employee to pack up and move, remote setups let them take their job with them. - Don't underestimate the power of old-school tech knowledge. Keeping people on staff who know a system inside and out—even all the way back to its DOS days—gives you a massive edge over competitors. -
Sankirth Muthyam on Trust, Initiative, and the Leaders Who Shaped His Career
1mo ago · 13:50
In this episode of Raving Fans Start Within, Sankirth Muthyam shares his journey from software engineering to project leadership, highlighting how transparency, accountability, and executive trust accelerate professional growth. Key Episode Takeaways: - Putting mid-level employees in front of major clients early on is a fast track to building loyalty and keeping your best talent. - When things go wrong, enterprise clients care more about honesty, confidence, and clear accountability than a "perfect" project. - Having a competitive hobby outside of work is a great way to mentally reset and comp
Rick Hall on Building Trust, Long-Term Client Relationships, and a Culture of Care
2mo ago · 12:39
In this week’s episode of Raving Fans Start Within, Rick Hall reflects on Velosio’s journey from DOS-to-Windows migrations and major corporate mergers to today’s AI-driven analytics. Along the way, he shares how a business development philosophy built on consulting, relationship building, and genuine care for clients has fueled both customer loyalty and company growth. Key Episode Takeaways: - When you value the relationship more than a quick commission, you build clients for life; the kind who stick with you from the days of DOS all the way to the cloud. - Growing from 30 employees to 500 req
John Cirino on Winning Often, Leading Through Change, and Developing Teams
2mo ago · 14:42
In this week’s episode of the Raving Fans Start Within podcast, John Cirino shares the exact strategy behind aligning cross-functional teams, leveraging AI coaching tools, and cutting rep onboarding times in half to hit aggressive commercial goals. Key Episode Takeaways: - Sales enablement must be designed and executed as a continuous, scalable system rather than a series of isolated corporate events. - Overcoming portfolio complexity necessitates tight, ongoing cross-functional alignment between sales, marketing, alliances, and pre-sales engineering. - Accelerating rep time-to-productivity de
Calli O'Donnell on Curiosity, Connection, and the Downstream Effects of Your Work
2mo ago · 16:36
In this episode of Raving Fans Start Within, I sit down with Calli O'Donnell, a senior financial analyst at Velosio, to explore the powerful themes of curiosity and connection in the workplace. Calli shares her journey from studying accounting to embracing finance, highlighting her passion for strategic decision-making and collaboration. We discuss the transformative impact of AI on her role and the importance of understanding the "why" behind processes to foster greater efficiency and connection across teams. Join us as Calli emphasizes the value of mentorship and the significance of nurturin
Tobi Darby on Listening, Change Management, and Solving the Impossible
2mo ago · 9:06
On this week’s episode of Raving Fans Start Within, Velosio’s Consulting Manager, Tobi Darby shares practical wisdom on navigating complex ERP transitions through empathetic change management, while emphasizing foundational career habits like punctuality and listening to understand rather than respond. Key Episode Takeaways: - Look Beyond the Contract: Keeping clients long-term and turning them into fans means moving past the rigid wording of a Statement of Work. You have to stop acting like a basic vendor and start acting like a true business partner. - Good People Attract Good People: Top-ti
Brad Jagher on Leadership, Low Ego, and Earning Trust
3mo ago · 12:13
In this episode of Raving Fans Start Within, Velosio’s Director of Client Account Management, Brad Jagher, shares how he built a world-class sales team by trading traditional authority for a people-first, teaching-driven leadership style. Key Episode Takeaways: - Culture Over Strategy: Building an authentic, low-ego team culture serves as an organization's ultimate shock absorber during turbulent leadership reorganizations. - The "People-First" Paradigm: Shifting management from permission-seeking to transparent autonomy fosters deep execution trust and higher employee engagement. - Redefining
Nina Bowers on Raving Fans, Better Processes, and the Art of Asking Why
3mo ago · 14:53
In this episode of Raving Fans Start Within, Nina Bowers shares how she transitioned from a criminal justice major to Velosio's CRM Systems Manager, along with the secret to balancing system customization with peak performance and how adopting a "gatekeeper" mentality builds a truly world-class user experience. Key Episode Takeaways: - Having a "gatekeeper" mindset to prioritize operational needs over a never-ending user wishlist, protecting software performance from over-customization. - An unconventional background, such as criminal justice, can help with critical root-cause analysis and pro
Brian Campbell on Building Trust, Listening Better, and Driving Real Client Impact
4mo ago · 22:32
In this week’s episode of the podcast, industry veteran Brian Campbell shares how active listening and servant leadership propelled him to a standout year and a spot at the prestigious President’s Club in Punta Cana. Discover how Velosio’s accelerated growth and comprehensive Microsoft stack expertise are transforming the partner channel while Brian balances professional success with a deep commitment to faith and family. Key Episode Takeaways: - Intentional Talent Acquisition: Brian Campbell’s 30-year career trajectory was capped by him specifically targeting Velosio as the top industry partn
Logan Lucas on People Operations, Culture, and Creating Raving Fans at Work
5mo ago · 14:56
Join Velosio CEO Robbie Morrison and VP of People Operations Logan Lucas as they explore how a "think beyond the ask" mindset and internal support systems transform a standard workplace into a lifelong career destination. From earning a seat at the executive table at age 30 to maintaining an 11-year tenure, Logan shares how a blame-free, optimistic culture builds the ultimate foundation for "Raving Fans" Key Episode Takeaways: - Longevity proves the culture works: Logan’s 11-year tenure shows how a company can transition from a "first job" after college into a long-term career destination. - E
Bryan Redic on Keeping Finance Simple and Reinforcing What Matters
5mo ago · 13:32
This week on Velosio's Raving Fans Start Within podcast, Bryan Redic, Velosio’s VP of Corporate Finance, breaks down his shift from an auditor to a leader who prioritizes "materiality" and simplicity to keep business operations lean. From navigating data-first initiatives for 2026 to the meaningful support he received during a family crisis, Bryan shares how staying curious and cutting through complexity defines his five-year journey at the company. Key Episode Takeaways: - Simplicity: Combat "complexity creep" by actively stripping away unnecessary backend burdens, such as redundant approvals
Maria Jarrett on Recognition, Consistency, and Leading with Care
5mo ago · 16:27
In this episode of Raving Fans Start Within, I sit down with Maria Jarrett, Consulting Manager at Velosio, to explore the essence of building raving fans. Maria shares her insights on the importance of recognition, consistency, and leading with care in cultivating a strong team culture. We dive into her journey from Broadpoint to Velosio, discussing how her outdoor hobbies inspire her work ethic and the value of active listening in fostering meaningful connections. Maria also highlights her passion for process improvement and how public recognition can celebrate team wins, especially in a remo
Andrea Jack on Strategic Partnerships, Competitive Drive, and Career Growth
5mo ago · 18:42
In this episode of Velosio’s Raving Fans Start Within podcast, Andrea Jack, Velosio’s Alliance Leader of the Year, as she reveals the "quarterback" strategies used to navigate multi-million dollar enterprise deals and 30-year partnerships. From her family t-shirt business to her "fearless" approach to relationship building, discover how this Jersey-born competitor balances a massive workload with the personal touch required to lead a premier Microsoft dream team. Key Episode Takeaways: - Relationship-First: In a crowded landscape, personal relationship building is the primary lever used to sta
Nick Millar on Slowing Down, Thoughtful Hiring, and Growth at Velosio
5mo ago · 9:21
In this episode of Raving Fans Start Within, join me, Robbie Morrison, as I sit down with Nick Miller, our Talent Acquisition Manager at Velosio. We delve into the heart of what creates raving fans, starting with the culture and values brought to life by our dedicated team members. Nick shares his journey from working in a theme park to finding his passion in recruiting, highlighting the importance of connection and long-term impact in the workplace. From his love for Legos to his knack for creating a fun team environment, Nick’s insights reveal how personal passions can enhance professional s
Ashley Fogler on Advocacy, Accountability, and Driving Meaningful Change
6mo ago · 12:29
In this episode of Velosio’s Raving Fans Start Within, Chad sits down with Ashley Fogler, a high-impact sales professional at Velosio who is revolutionizing how mid-market businesses navigate digital transformation and complex business outcomes. Learn how Ashley uses her background in finance and SaaS technology to uncover client pain points, challenge decades-old processes, and lead disciplined, human-centered journeys from uncertainty to measurable impact. Key Episode Takeaways: - Humanizing the Sales Cycle: Ashley emphasizes that successful digital transformation is built on helping real pe
David Buggy on Customer Engagement, Progress Over Perfection, and Team Wins
6mo ago · 10:57
Join Velosio CEO Robbie Morrison and Vice President of Customer Engagement David Buggy as they discuss the power of an entrepreneurial spirit and a "do-it-to-learn-it" mindset in the evolving world of Microsoft Dynamics 365. Key Episode Takeaways: - The "Do-it-to-Learn-it" Mandate: Modern technical leaders increasingly rely on self-taught, hands-on experimentation—often fueled by platforms like YouTube—to help master new tools and solve real-world problems. - Agile Over Absolute: Prioritizing consistent progress over the pursuit of perfection is the only way to ship software and media products
Michael Kidder on Sales Grit, Patience, and Playing the Long Game
6mo ago · 16:34
In this week's episode of Velosio’s Raving Fans Start Within podcast, Michael Kidder shares how he leverages 15 years of Microsoft ecosystem expertise and a "guide-on-the-side" philosophy to transform complex business challenges into enterprise value, along with why building a high-performance "team sport" culture is the secret to winning in the mid-market tech space. Key Episode Takeaways: - The Seller as Guide: High-impact professionals position themselves as educational guides rather than the "star" of the engagement. - Confidence Through Delivery: A seller’s effectiveness is directly tied
Isaac Knepper on Reframing Fear, Finding Balance, and Having Fun Along the Way
6mo ago · 12:32
In this episode of Raving Fans Start Within, I sit down with Isaac Knepper, a passionate member of our Velosio team. With nearly seven years at Velosio, Isaac shares his unique journey from being a Geek Squad agent to a key player in our organization. He discusses his love for travel, cooking, and the great outdoors, as well as the importance of thoughtful decision-making in tech. We dive into the impact of meditation on his professional life, and how the book "Outliers" by Malcolm Gladwell has shaped his approach to success. Lastly, Isaac offers valuable insights on transforming nervousness i
Cora Wohlgamuth on Resource Management, Staying Grounded, and Navigating Fast-Paced Work
7mo ago · 7:31
In this episode of Raving Fans Start Within, I sit down with Cora Wohlgamuth, a resource manager at Velosio, to explore her journey from transportation logistics to the tech industry. Cora shares insights on resource management, the importance of staying grounded in a fast-paced work environment, and how her passion for cooking translates into her professional life through skills like planning and creative problem-solving. We delve into the unexpected lessons she's learned at Velosio, including the significance of taking a moment to assess challenges before reacting. Tune in to discover how Co
David Brobst on Why Family Drives His Work and the Power of Simple Celebrations
7mo ago · 20:11
In this episode of Raving Fans Start Within, Velosio CEO Robbie Morrison sits down with consultant David Brobst to discuss his seven-year journey with the company and the unique culture that empowers employees to go above and beyond for their clients. Brobst shares insights into his personal passions—from Python coding and home automation to playing the drums—while using a Star Trek metaphor to explain how a dedicated, diverse "crew" is the true engine behind Velosio's success. Key Episode Takeaways: - The "Chief Engineer" Management Philosophy: Modern IT leadership is shifting toward a "serva
Eric Sims on Learning, Team Spirit, and the Culture That Keeps Him Motivated
7mo ago · 10:00
In this week’s episode, CEO Robbie Morrison sits down with Senior Project Manager Eric Sims to discuss his journey to recently joining the Velosio team. Eric shares insights into his "Ted Lasso" style, his passion for playing baseball, and how a supportive company culture helped him hit the ground running from week one. Key Episode Takeaways: - True Employee "Raving Fans" for Talent Acquisition: Build an internal culture so strong that employees naturally "rave" about the company on social platforms and in person, acting as an engine for high-quality referrals. - Use "Competitive Self-Improvem

Episodes

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Raving Fans Start Within

Episodes 41

Casey Hendriks on Remembering Where You Started and Measuring Real Progress

Michelle Kovacs on Finding Joy in the Challenge

Rob Mitchell on Go Lives and the Habits That Keep Teams Moving

Eric Robertson on Creative Problem Solving and Why Progress Beats Perfection

Lisa Gregory on Building Trust One Customer Call at a Time

Sankirth Muthyam on Trust, Initiative, and the Leaders Who Shaped His Career

Rick Hall on Building Trust, Long-Term Client Relationships, and a Culture of Care

John Cirino on Winning Often, Leading Through Change, and Developing Teams

Calli O'Donnell on Curiosity, Connection, and the Downstream Effects of Your Work

Tobi Darby on Listening, Change Management, and Solving the Impossible

Brad Jagher on Leadership, Low Ego, and Earning Trust

Nina Bowers on Raving Fans, Better Processes, and the Art of Asking Why

Brian Campbell on Building Trust, Listening Better, and Driving Real Client Impact

Logan Lucas on People Operations, Culture, and Creating Raving Fans at Work

Bryan Redic on Keeping Finance Simple and Reinforcing What Matters

Maria Jarrett on Recognition, Consistency, and Leading with Care

Andrea Jack on Strategic Partnerships, Competitive Drive, and Career Growth

Nick Millar on Slowing Down, Thoughtful Hiring, and Growth at Velosio

Ashley Fogler on Advocacy, Accountability, and Driving Meaningful Change

David Buggy on Customer Engagement, Progress Over Perfection, and Team Wins

Michael Kidder on Sales Grit, Patience, and Playing the Long Game

Isaac Knepper on Reframing Fear, Finding Balance, and Having Fun Along the Way

Cora Wohlgamuth on Resource Management, Staying Grounded, and Navigating Fast-Paced Work

David Brobst on Why Family Drives His Work and the Power of Simple Celebrations

Eric Sims on Learning, Team Spirit, and the Culture That Keeps Him Motivated

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Episodes 41

Casey Hendriks on Remembering Where You Started and Measuring Real Progress

Michelle Kovacs on Finding Joy in the Challenge

Rob Mitchell on Go Lives and the Habits That Keep Teams Moving

Eric Robertson on Creative Problem Solving and Why Progress Beats Perfection

Lisa Gregory on Building Trust One Customer Call at a Time

Sankirth Muthyam on Trust, Initiative, and the Leaders Who Shaped His Career

Rick Hall on Building Trust, Long-Term Client Relationships, and a Culture of Care

John Cirino on Winning Often, Leading Through Change, and Developing Teams

Calli O'Donnell on Curiosity, Connection, and the Downstream Effects of Your Work

Tobi Darby on Listening, Change Management, and Solving the Impossible

Brad Jagher on Leadership, Low Ego, and Earning Trust

Nina Bowers on Raving Fans, Better Processes, and the Art of Asking Why

Brian Campbell on Building Trust, Listening Better, and Driving Real Client Impact

Logan Lucas on People Operations, Culture, and Creating Raving Fans at Work

Bryan Redic on Keeping Finance Simple and Reinforcing What Matters

Maria Jarrett on Recognition, Consistency, and Leading with Care

Andrea Jack on Strategic Partnerships, Competitive Drive, and Career Growth

Nick Millar on Slowing Down, Thoughtful Hiring, and Growth at Velosio

Ashley Fogler on Advocacy, Accountability, and Driving Meaningful Change

David Buggy on Customer Engagement, Progress Over Perfection, and Team Wins

Michael Kidder on Sales Grit, Patience, and Playing the Long Game

Isaac Knepper on Reframing Fear, Finding Balance, and Having Fun Along the Way

Cora Wohlgamuth on Resource Management, Staying Grounded, and Navigating Fast-Paced Work

David Brobst on Why Family Drives His Work and the Power of Simple Celebrations

Eric Sims on Learning, Team Spirit, and the Culture That Keeps Him Motivated

Podcast 森辺一樹のグローバル・マーケティング〜すべてはアジアで売るために〜