Episodes
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Building a story that lands in one market is hard enough. Getting it to work everywhere, simultaneously, is where most global launches fall apart. Erin Roesch, Global Product Marketing Manager, joins the Cultural Intelligence Podcast to talk about what it takes to go global and why the biggest mistake teams are making right now has nothing to do with budget or bandwidth. It's about the story. As a "Builder PMM" who turns complex capabilities into clear positioning, Erin knows that business needs rarely change across markets. What changes is the trigger; the legislation, the culture, the pressu
AI has handed marketers speed and scale they've never had before. But is this really a differentiator when everyone has access to the same models? Emma Fisher, VP of Marketing at RWS, and Sal Mohammed, Head of Answer Engine Optimization (AEO) at LangSync and former Googler, join our latest Cultural Intelligence podcast episode to explore what modern marketing looks like in the age of AI – and why the best campaigns have very little to do with how fast you can generate content. From "we're all on a rocket ship with no way to get off" to the CMO's evolving role as orchestrator, warrior, and tast
In this Globally Speaking episode, we sit down with Anne Lepere and Francesca Filanti, Senior Managers in Testing at RWS, to explore what it really takes to make global products feel native, no matter where in the world they're used. Key topics covered: * Why localization testing is so much more than translation, but rather where linguistics meets engineering * The hidden technical work behind the scenes: ADB commands, debug flags, and device setups most linguists never see * Why testing functionality and language together, not separately, saves clients time, money, and headaches AI's growing
"Some brands are really proud - they have thousands and thousands of pages in hundreds of languages. But nobody reads them. Gone are the days when you were translating for the sake of it.” Ben Faes, CEO of RWS, joins the Cultural Intelligence Podcast for a conversation on what’s reshaping global brand strategy - and why Cultural Intelligence is now fundamental to succeed. In this episode: * Why one message no longer works everywhere - and why “American cachet” no longer carries the weight it once did * How leading global brands stay recognizable without sounding the same everywhere - and why t
How do you introduce AI into one of the world’s most regulated industries? Dan Herron, Global VP of Digital Health at RWS, joins the Cultural Intelligence Podcast to discuss how life sciences teams can responsibly apply AI in clinical operations, COAs, and linguistic validation: * Why life sciences is uniquely complex for AI adoption, and why regulation, bias, and documentation matter so much * How AI can support faster workflows in low risk areas (green zones), while a human in the loop remains essential for patient facing and regulated content (red zones) * Why the future of linguistic valid
In this Globally Speaking episode, we sit down with Lisa Riemers and Matisse Hamel-Nelis, authors of "Accessible Communications", to explore how to move beyond checkbox compliance and build communication that genuinely works for all. Key topics covered: * Why accessibility shouldn’t be just a legal requirement * The "digital curb cut effect": how accessibility features benefit everyone * Common myths (no, accessible content doesn't have to be boring!) * AI as a double-edged sword for accessibility * Simple habits you can start today Whether you're a communications pro or just getting started,
When AI POCs shine in isolation… but struggle at enterprise scale. Host Marine Esquenet welcomes Matt Hardy to explore why AI prototypes dazzle in demos yet struggle in production, and how cultural intelligence can bridge that gap. Matt unpacks real challenges: * Why AI POCs look flawless alone but break under production pressures * What separates "working demos" from trusted, adopted enterprise systems * How context, culture, and edge cases redefine "good" across markets Don't miss Matt's practical playbook for scaling AI across markets, functions, and those tricky edge cases. A must for any
In this first episode of The Cultural Intelligence Series, host Marine Esquenet sits down with Marina Pantcheva to explore what happens when global growth moves faster than our ability to manage meaning, context and trust. Marina helps us unpack: - Why culture remains one of the hardest variables for global leaders to master but also the easiest to underestimate - The real-world risks of one-size-fits-all communication across markets - What leaders must rethink to ensure their global strategies truly resonate across cultures 💡 Don’t miss Marina’s recipe for cultural confidence, blending curio
This International Women's Day, three amazing women working with AI, language, and culture in RWS offices around the world reveal how human expertise is what makes AI truly work for authentic global connections. On this occasion, Francesca Farrell (Strategic Account Director at RWS & in charge of the Women's ERG pillar at RWS) hosts Joana Alarcão (European Portuguese Language Manager based in Porto), Joy Ngaphu (Senior Associate Language Specialist for African languages), & Jen Jooste (Talent Manager based in Cape Town). Together, they share powerful insights on: • How AI can put less-spread l
Is studio-free dubbing really around the corner? AI voices are improving fast. But can they truly replace actors – and should they? In our latest Globally Speaking Podcast episode, Michael Wayne (Head of Media & Entertainment at RWS) and Justin Beaudin (Founder & CEO of Adapt) come together to separate what’s possible from what’s pure hype. They unpack: * Where synthetic voices really work * Where they still fail * And what it’ll take to realistically rival traditional dubbing Hear why “one-click magic” isn’t real, and get some insights on how to create dubs that scale fast, stay true to your
Did you know 92% of IP professionals plan to try AI, yet 79% cite accuracy as a top barrier? Generative AI is reshaping the IP world, but are today’s tools truly delivering? In this new episode of the Globally Speaking podcast, we dive into the findings of RWS’s “Ahead of the Game” survey, unpacking how IP professionals are using AI today, where it falls short, and what needs to change. RWS CEO of Protect, James Lacey, sits down with RWS Protect Head of Innovation, Anthony Brennand, to explore how the IP industry, which has been externally characterised as conservative, is rapidly adopting AI
Ready to glimpse the future of translation technology? The revolution is happening now! And we condensed all the insights in the new Translation Technology Insights 2025 report! AI, shifting market dynamics and rapid tech adoption are transforming localization. Dive into the latest episode of the Globally Speaking podcast to discover how these changes impact teams, workflows, and industry leaders worldwide. Join RWS Senior Product Marketing Manager Nicole Loney as she explores fresh trends, real challenges, and game-changing opportunities. Whether you’re leading a localization team or shaping
Ever find yourself wondering which AI model works best for different needs, whether it’s planning your next trip or boosting productivity at work? In this episode of the Globally Speaking Podcast, host Çetin Amirak sits down with Tomáš Burkert, Technical Lead, linguist, and AI expert with TrainAI by RWS, to unpack the art and science of choosing the right large language model (LLM). Tomas shares real-life examples, from using Gemini to plan Amsterdam getaways to tapping Claude Sonnet for smarter coding and explains why the secret to AI success lies in continuous benchmarking and clever prompt
Have you ever considered how differently beauty standards and body ideals are perceived from one country to another? Or how, during the pandemic, brands had to navigate not only cultural nuances but also rapidly changing local regulations? These are just some of our favorite real-world challenges explored in the latest episode of the Globally Speaking Podcast. Our host, Stuart Davison, Creative Director at RWS, sits down with creative colleagues at RWS, Sukhi Jhitta, James Marshall, and Silvia Sánchez Fernandez, to uncover how global brands can craft campaigns that truly connect across culture
We’re excited to unveil our brand-new Globally Speaking identity! Experience it firsthand in our latest episode! This time, our host Matt Hardy sits down with Gil Hetz, VP of AI at aiOla, to explore the rise of voice as the future of human–machine interaction. Why is speech becoming the go-to interface? Because it’s faster, more natural, and simply more practical, especially when your hands are full, whether you’re on a factory floor or in a busy retail space. Gil reveals how aiOla’s technology is breaking barriers on multiple fronts. It seamlessly handles accents, background noise, and real-t
Ready to rethink creativity in the age of AI? Step into our latest episode of the Globally Speaking Podcast, where host Çetin Amirak welcomes Dirk Simpson, Transcreation Lead at Accenture Song, for a compelling exploration of how artificial intelligence is rewriting the rules of creativity and brand storytelling worldwide. Dirk offers a behind-the-scenes look at how brands connect with people across languages, cultures, and continents. While AI unlocks new levels of personalization, it also raises big questions about authenticity, emotional impact, and cultural sensitivity. Together, Çetin and
In this special Creative Series edition of Globally Speaking, join us as we dive into the art of storytelling with James Murphy, founder and Creative Director of London’s Hocus Pocus animation studio. Explore how James and his team expertly blend visual storytelling with linguistic finesse to craft authentic, culturally sensitive narratives that resonate with global audiences. James shares Hocus Pocus’ commitment to authenticity in projects like the BAFTA-nominated series Ready Eddie GO!, produced for Sky Kids, which features the real voices of autistic and neurodiverse children from around th
Happy International Women's Day! In this special Globally Speaking episode, our host Amanda Newton, President of Global Content Services at RWS, sits down with three remarkable leaders in AI and technology: • Pia F. Bresnan, Senior Globalization Manager at Uber • Giselle Tran, Senior Manager, Language Experience & Technology at Sage • Jennifer Vela-Valido, Localization Quality Program & Innovation Manager at Spotify and Chapters Program Director at Women in Localization Together on this special episode, they explore their unique career journeys, the challenges they've overcome, and the triumph
How does one of the world’s most renowned design platforms make design accessible to users in over 190 international markets and in 106 languages? Our host, Stuart Davison, Creative Director at RWS, is joined by Michael Levot, Head of Localization and Internationalization at Canva, as they answer this question and explore the pivotal topics of creativity, accessibility, trust, and representation in an AI-driven world. Discover Michael’s views on the future of localization, their take on the impact of AI on human creativity, and their insights on navigating the interplay of bold creativity, aut
In this episode of the Globally Speaking Podcast, Cassandra Prieto, Sr. Director, Client Services at RWS, and Dominique Biliato, VP of Learning Operations at SAI360, discuss how SAI360 is leveraging AI to revolutionize the eLearning space and enhance customer benefits. Dominique shares how SAI360 empowers organizations worldwide with integrated ethics, governance, risk, and compliance software, supported by an extensive eLearning library in over 70 languages. She dives deep into the transformative role of AI in compliance and ethics training, addressing both the challenges and the rewards of i
In this episode of the Globally Speaking Podcast on the future of human-machine collaboration, Emma Fisher, Vice President of Global Marketing at RWS, sits down with Melanie Peterson, Senior Program Director of Train AI at RWS, to discuss the essential role of the human touch in AI development. As AI technology continues to evolve, the need for ethical standards in data training becomes increasingly vital. Melanie underscores the necessity of subject matter experts in ensuring AI models are unbiased, accurate, ethical, and diverse. Discover the risks of relying solely on AI-generated data thro
In this new episode of Globally Speaking, host Lenny Grinberg, VP of Sales at RWS, sits down with Christopher Auteberry, Director of Commercial Learning and Development for Americas at Hyatt Hotels, and Dave Romero, Co-founder and President of Unboxed Training & Technology. They recount their unexpected meeting at a Learning & Development event that sparked a powerful partnership, leading to a transformative collaboration where Unboxed and RWS supported Christopher in crafting and localizing a comprehensive learning and development strategy for Hyatt’s global workforce. Join them as they explo
Are you ready to jump into the future of AI? In this new episode of our Globally Speaking podcast, join RWS's Çetin Amirak and AWS's Andrea Frio as they explore the exciting evolution of generative AI, from experimentation in 2023 to full-scale production in 2024. Discover how generative AI is transforming customer experiences, supercharging productivity, and sparking creativity - but don’t overlook the indispensable role of high-quality data in achieving success. Are you wondering how to tackle new challenges like AI “hallucinations”? Our hosts reveal innovative strategies, including prompt e
How can AI enhance author productivity by automating repetitive tasks, allowing you to focus on the creative aspects of your work? How do you navigate the murky waters of AI-generated misinformation? And how can you foster an environment in which your clients can trust your content? The stakes are high for businesses looking to implement AI and large language models (LLMs) – almost half (47%) experience at least one AI project failure. In this new episode of the Globally Speaking Podcast dedicated to the theme of content confidence, Frank Closset, Head of R&D for Tridion at RWS, and Emma Fishe
This episode of Globally Speaking celebrates 40 years of innovation from Trados Studio. Paul Filkin, Senior Director of Customer Enablement at RWS, speaks to Anna Rita de Bonis, Software Accessibility Specialist and Trainer for the Visually Impaired at RWS, who explains how she has helped us challenge the translation industry by helping to make Trados Studio accessible to visually impaired language specialists. Hear about Anna Rita‘s experience as a blind user of Trados and other CAT tools in the second part of the episode. The latest version of the industry-leading CAT tool, Studio 2024, incl
